Most Common Pieces Of Praise. The hardest thing we had was finding a proper platform for it. The iComfort line from Serta includes 4 models, two of those with two different comfort levels, so 6 mattresses in total. Less than 10 years in I started noticing I was falling into the middle at night and developed morning back pain. The replacement one seemed to be ok... we set up the bed and it seemed to take it shape over the next 24 to 48 hours... it had a very high spot in the center on the fold that they put in it to box this item.... the high spot never went away... i spoke with a amazon rep. and the said that it should relax and lay flat... it has been almost a year am I'm still waiting for it to lay flat...i have to lay in the middle of the bed to cuddle with the wife!!! Don't fall for the Consumer Reports review that gave it a shining review. So I bought a heated mattress pad and put it on also. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". Mattresses with lasting support are phenomenal, but difficult to discover. What's up with the new iComfort CF line? Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. I'm very disappointed in this bed. I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.This thing will absolutely not last you. Their warranty is 15 years for normal wear and tear if there is any discomfort issue with the mattress. It arrives in a box, contorted and airtight sealed. We had grown accustom to the way the mattress slept. California King. Posted by 11 hours ago. They will make you pay for an 'inspector' to come and evaluate your mattress. This mattress is very comfortable - no pain from pressure points. We received this mattress packed in its box and we took it to the bed and unboxed it accordingly to the instructions. Definitely get this mattress! More info. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. I usually sleep HOT and was leary of trying the memory foam bed, but i was amazed at how cool it sleeps. Climb into a cold bed is more like climbing onto a piece of plywood. I can sleep on RV cushions and have a better night sleep. YES When we purchased there was a President's Day sale and we saved $500 plus got a $300 credit we used against the cost of pillows and a mattress cover. I am so happy I splurged on myself and got both of these .. no more dips from the old mattress ! I could not see spending 1500 to 3000 dollars for a similar mattress. I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. Every time I move it hurts. I had read a lot of reviews before purchasing this mattress and I am so glad I did. Avoid. We opted for the split king which is 2 twin xl mattresses, each on its own adjustable base. The mattress is very good. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. My wife and I both enjoy the fact that it adjust to our size. I've had no problems with this and now realize there is a HUGE difference between toppers and a real memory foam mattress.First off, this thing weighs a lot, nearly 100 lbs. They threw in 2 exceptional and large memory foam pillows and a hypoallergenic mattress cover. The mattress is barely a month old but so far, we love it. this mattress is great. He told us to avoid that we could take fishing line, pull it across the width of the bed and then measure to see if there was a three-quarter inch dip in the mattress. We left it at our old home which become a rental unit that was converted into a furnished rental. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. He said if it was not 3/4 of an inch or more they would not honor the warranty. What a difference ! Excellent mattress through and throughout..Amazon was super quick and mattress was in perfect shape..As I sleep on this mattress 2 yrs later all I can say is I sleep like a baby..It feels like you're sleeping on a cloud ..I wake up refreshed from a great night sleep day in and day out.. I would definitely recommend. However, there are some reviewers that describe a lack of support for their bodies, so do some extra research to ensure that your choice works with your body.Edge SupportEdge support is how much resistance there is along the sides of the mattress. Serta has been in the mattress business for a long time and offers both classic innerspring designs and innovative all-foam and hybrid mattresses. We selected firm but it's still soft enough to be comfortable. This experience has shown me that CR is no longer a good source for researching products before I purchase. Unfortunately, the Serta Company does not play well with customers. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. It's certainly not the least expensive mattress out there, but it's undoubtedly the best. My husband and I moved to our new house and bought this mattress for our room. I HAD LAID IT ON A SHEET AND WE WERE ABLE TO MOVE IT EASILY TO THE OTHER ROOM. This is going to be costly for me as I am an 84 year old widow on a very fixed income. When it arrived we were very surprised to find that it feels like a nuch more expensive mattress. This one seems even better! It truly has been a wonderful experience. It does not wiggle when I get out of bed at night. I am about 205 lb and it hasn't had the denting problem other foam mattress suffer from even after a year of use.